Saturday, August 30, 2008

Moments_A Morning Prayer


Dear Father,

You are ushering in another day
untouched and freshly new,
so here I come to ask You, God
if You'll renew me too?

Forgive the many errors, that
I made it yesterday, and let me try
again dear God, to walk closer
in Thy Way.

But Father, I am well aware
I can't make it on my own.
So take my hand and hold it tight
for I can't walk alone.

Thank you, Lord!

I pray this in Jesus' mighty name.
Amen


#Prayer,
#MorningPrayer,
#MyPrayer,
#MyMorningPrayer,
#istariray23moments,

Sunday, August 24, 2008

Moments_It's Time


It's Time...

yeah, I guess It's already time...

It's time to share where I live the things that I love to do and the places that I have been to...

It's time to share the people that I love and the environment where I moved...

It's about time to share and to tell...

It's time to share my thoughts in Tagalog...

It's indeed the time...

and I don't want that time to pass...

and I don't want that time to be left idle...

I want to take part in that time...


#ItsTime,
#istariray23moments,

Friday, August 22, 2008

Moving Part


Just recently, on the operations floor...

moving and leaving is the hardest part...

why do I say moving?

As decided by the management a number of my colleagues will be transferred to a different account...

they mentioned that it was because of an integrity issue that I am unable to fully understand.

it's really sad knowing that these colleagues of mine taught me easy ways to execute your job. I will definitely miss those familiar faces that I will no longer see on the operations floor...

I'll gonna miss those small chitchats and laughing moments we had on the floor...

their decision is serious and strict...

the job that I do love...

saying Goodbye indeed is the hardest part to do...

Monday, August 18, 2008

Moments_Average Handling Time



Quite sad on the measured handling time for each agent...

The account's average handling time for each agent is only 5 minutes...

I actually had a hard time meeting this and most of my calls exceeded.

For the record, my current AHT is 8 minutes...

Need to do everything or else na nga-ngamoy account transfer itoh...

deep sigh...

hope not

Wheezzz...


#AHT,
#Metrics,
#BPOMetrics,
#AverageHandlingTime,
#CallCenterAHT,
#istariray23moments,

Friday, August 15, 2008

Moments_Trying Tagalog














It's been a long time that I wish to have a Tagalog blog since this one is purely written in English.

I actually did some blog hopping to see where to house it, though still think that it would be time-consuming to post here then visit and post on the other...

Made up my mind after several readings and other blog visits I did, that it would be nowhere else but here...

I'll post some Tagalog and English moving forward.

You'll see me blogging in Tagalog na😁😁😁

Tuesday, August 05, 2008

Saturday, August 02, 2008

Moments_I Believed


I believed
Our background and circumstances may have influenced who we are, 
but we are responsible for who we become.

I believed
That no matter how good a friend is, they're going to hurt you every once in a while 
and you must forgive them for that.

I believed
That just because someone doesn't love you the way you want them to, 
doesn't mean they don't love you with all they have.

I believed That it's taking me a long time to become the person I want to be.

I believed
That you should always leave loved ones with loving words. 
It may be the last time you see them.

I believed
That either you control your attitude or it controls you.

I believed
That money is a lousy way of keeping score.

I believed
Sometimes when I'm angry I have the right to be angry, 
but that doesn't give me the right to be cruel.

I believed
That it isn't always enough to be forgiven by others. 
Sometimes you have to learn to forgive yourself.

I believed
That no matter how bad your heart is broken, 
the world doesn't stop for your grief.

I believed
That the people you care about most in life are taken from you too soon.

I believed
That life is more precious than money will ever be able to be.


#IBelieved,
#Believed,
#istariray23moments,

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